Health Focus EMC Integrates with Heidi Health to Bring AI to Every Consultation

Health Focus, Africa's leading practice management software provider, announces the integration of its Eminance Mobile Cloud (EMC) platform with Heidi Health — the AI-powered clinical care partner now active in over 116 countries — marking a defining moment for South African medical practice management.

A New Era for South African Medical Practices

For more than 30 years, Health Focus has been at the forefront of medical practice management in South Africa, developing Eminance — its flagship software trusted by thousands of practitioners across the country and beyond.

The integration connects the Eminance Mobile Cloud (EMC) with Heidi Health, creating a seamless environment where administrative and clinical workflows work together.

What Is EMC, and Why Does It Matter?

The Eminance Mobile Cloud (EMC) enables practitioners to securely access core practice functions — including patient records, invoicing, appointment diaries, and clinical notes — from any device.

With Heidi now integrated, this mobile environment becomes an intelligent, AI-assisted workspace.

"It is untenable that healthcare demand continues to rise while clinical time continues to shrink. Building a sustainable healthcare system requires expanding clinical capacity without compromising clinician wellbeing or patient safety."

— Dr Thomas Kelly, Co-Founder & CEO, Heidi Health

Heidi Health: AI Designed for Clinicians

Heidi Health is an AI care partner supporting documentation, evidence search, automated form completion, and follow-up communications across more than 50 medical specialties.

At its core, Heidi listens to a consultation and automatically generates structured clinical notes, referral letters, ICD-10 coding suggestions, and patient summaries.

What the Integration Delivers for Eminance Users

The integration requires no disruptive system overhaul. Heidi operates as an intelligent layer within Eminance, pushing structured notes directly into the patient record.

Real-Time AI Transcription

Heidi listens to consultations and generates clinical notes instantly.

Auto-Generated Documentation

SOAP notes, referral letters, and summaries are created automatically.

ICD-10 Code Suggestions

Relevant codes are suggested in real time to reduce billing errors.

Anywhere Access via EMC

Access your system from any connected device.

POPIA-Aligned Security

All data is encrypted and compliant with South African regulations.

Over 50 Specialties Supported

The system supports a wide range of medical and allied practices.

Reclaiming Time for What Matters

By automating documentation, practitioners can focus on patient care rather than administrative tasks.

Across a busy practice, this can mean recovering hours each day.

Getting Started

Existing users can activate Heidi through EMC, with support available from Health Focus.

For more information:

Ready to bring AI into your practice?

Contact Health Focus to activate Heidi or request a demo.

Visit Health Focus

Explore Heidi Health

Tags: Health TechnologyAISouth AfricaPractice Management

Health Focus — healthfocus.co.za