Tough, really tough

Eminance caters for both partnerships, associates, group and multiple practices.

There is no limit to the number of practitioners, and the program comes loaded on installation with all the coding you need. And in line with our policy of continual development and research, we ensure you are never left behind.

Since we have been in business, upgrades have always carried no charge; and we strive to release a new version, offering backward compatibility, to take advantage of new operating system releases.

This is why your investment in our software is secure, catering for practices who are happy with their old hardware - as well as practices who want to use the newest hardware and operating systems.

Your appointments, patient notes and billing all depend on the system being up. That is why health IT authorities in the United States, including the Office of the National Coordinator for Health IT in its SAFER Guides, advise every practice to have a contingency plan for the time the system is not available: reliable backups, tested restores and a way to keep working. The cost of downtime is real. A study quoted by the MGMA found that laboratory results were delayed by 62% on average while an electronic record system was down, and that the paper records kept during the downtime were often inconsistent or incomplete.

Eminance is built to keep your practice running. It runs on a powerful database that delivers the high availability and scalability that busy practices need, from a single PC to a clinic with 100+ workstations. If something does go wrong, you are covered: the one-click cloud backup is verified, encrypted and kept for six months, remote re-installation and data recovery after a catastrophic data failure are free of charge when you use it, and our call centre can take control of your computer remotely to keep downtime to a minimum. Together with free upgrades and backward compatibility, that is what makes your investment secure.