Collect debt without printing an age analysis

An age analysis lists what your patients and the medical aids owe you, grouped by how long each amount has been outstanding: current, 30 days, 60 days, 90 days and older. It matters because the longer an account is outstanding, the harder it is to collect. Billing guides generally suggest that the first 30 days after an account is sent are the most important, that the accounts in the 30 to 60 day range deserve close attention, and that the outstanding list should be checked every week so that accounts are followed up before they are about 60 days old.

But a printed report is only a list. What you really need is to know who to contact today and what to say. That is why Eminance lets you run a full credit control debt collecting function straight from the patient record, without printing an age analysis. One button selects the patients who have overdue balances, and you can send each of them an SMS or an email reminder from the same screen. Patient balances and medical aid balances are shown separately, so you know at once who to follow up.

Eminance has all the features you would expect in a good credit control system, and our workshops cover them: the credit control overview, promise to pay and interest. Electronic remittances from the medical aid schemes, cash-flow statements based on income received and visible alerts on delinquent accounts make it easier to see where your money is.

Email support@healthfocus.co.za or call 087-750-8157 for assistance with this function.