South Africa's leading practice management software now delivers seamless artificial intelligence — transforming EMC into an intelligent clinical partner for thousands of practitioners nationwide.
A New Era for South African Medical Practices
For more than 30 years, Health Focus has led the South African healthcare technology sector, developing Eminance into the country's most trusted practice management system.
Now, with the integration of Heidi Health, EMC becomes an AI-powered clinical workspace that actively supports clinicians during consultations.
What Is Eminance Mobile Cloud (EMC)?
EMC is Health Focus's cloud extension of Eminance, enabling practitioners to securely access patient records, invoicing, diaries, and clinical notes from any device.
With Heidi integrated, this becomes an intelligent, AI-assisted workspace.
"It is untenable that healthcare demand continues to rise while clinical time continues to shrink. Building a sustainable healthcare system requires expanding clinical capacity without compromising clinician wellbeing or patient safety."
— Dr Thomas Kelly, Co-Founder & CEO, Heidi Health
Heidi Health: AI Designed for Clinical Practice
Heidi Health is an AI care partner supporting clinicians with documentation, decision support, and communication across more than 200 medical specialties.
It listens to consultations and automatically generates structured notes, referral letters, ICD-10 coding suggestions, and patient summaries.
What the Integration Delivers
- Real-Time AI Transcription: Accurate notes generated instantly during consultations.
- Auto-Generated Documentation: SOAP notes, referral letters, and summaries created automatically.
- ICD-10 Code Suggestions: Improved billing accuracy and fewer claim rejections.
- Remote Access: Use EMC and Heidi from any connected device.
- POPIA-Compliant Security: Encrypted and secure data handling.
- 50+ Specialties Supported: Works across a wide range of medical practices.
How the Integration Works
- Open EMC on any device.
- Activate Heidi AI inside the platform.
- Consult normally while Heidi listens securely.
- Review generated notes immediately after.
- Approve and sync to the patient record.
Reclaiming Time for Patient Care
Automation reduces administrative burden, allowing practitioners to focus on patient care instead of documentation.
Practices can save 2–3 hours per day, improving efficiency and work-life balance.
From the Practices Using It
"The combination of EMC mobility and Heidi's AI scribe has changed everything."
— Dr Robert Evans, Biokineticist
"I finish consults and the notes are already there — accurate and ready for billing."
— Dr Sarah Naidoo, General Practitioner
Getting Started
The integration is available immediately to all EMC users. Contact Health Focus for activation and support.
- Contact Us
- EMC Cloud
- Heidi Health South Africa
- Download EMC Guide
- EMC & Heidi Health
- EMC Integration with AI