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This page describes medical billing functionality within a South African practice management system, and it explains that billing is built around local tariffs, coding conventions and medical scheme rules. The intended users are South African private practices of several disciplines, including multi-disciplinary clinics, and a testimonial from the billing manager of such a clinic is included. The need addressed is the leakage that occurs when items are forgotten at the point of care, miscoded or claimed late.
The documented features are billing directly from the consultation so that nothing is omitted, tariff and coding data supplied by a third-party data provider to reduce errors before a claim leaves the practice, and real-time claims. An accounting synchronisation feature is said to support real-time financial reporting and bank reconciliation, with a one-click age analysis to manage outstanding debtors, and the provider claims that month-end can take a day instead of a week, which is a self-reported benefit. Patients receive automated reminders and statements and can pay through online payment links. The system integrates with several popular accounting packages, and the page lists the established claim switching houses as partners without explaining their role. The page does not describe ICD-10 coding, the electronic data interchange standard or security measures, although the footer links to a trust centre, a privacy policy and an access to information manual.
The linked medical aid claims page adds that claims are submitted at the point of service through two switching partners, that approvals, partial payments and rejections are shown immediately, that rejection reasons are displayed so claims can be corrected and resubmitted on the spot, and that reimbursement tracking shows what was paid, short paid or outstanding. Billing bureaus can manage claims across several practices. Other linked content includes a practice reporting feature, a billing bureau page, a return-on-investment calculator and a quote builder, and the provider offers a free demonstration tailored to the practitioner's discipline and a first-year promotion for newly qualified practitioners.