seo10
The site presents cloud-based medical billing, clinical software and related services for South African healthcare providers, from solo practitioners to large organisations. Its audience includes general practitioners, specialists such as anaesthetists and orthopaedic surgeons, allied health professionals, optometrists, dentists and medical billing bureaus. The provider states that it has operated for more than two decades and that it was an early adopter of real-time claim processing in the country, although these historical claims are its own.
The clinical offering is an electronic patient record that supports consultations in the structured subjective, objective, assessment and plan format, by typing, by selecting templates or by both, with trending graphs of patient data and a tool that converts dictated consultations into structured notes. An entry-level record with an introductory free period is also offered. Clinical data such as diagnoses, procedures, consumables and medication can be converted into billing instructions and sent directly to medical aids or saved for later. The billing tools include billing profiles that speed up data entry, real-time benefit and family checks, automated daily claim submission, denials analysis, patient statements, automated reconciliation and built-in code libraries for ICD-10, procedure and psychiatric classification codes.
Two billing models are explained. The in-house model is a cloud service for practices that manage their own claims, with online booking, reminders, a virtual waiting room, customisable claim templates, proof of submission, card payments, automatic reconciliation and end-of-day and month-end reports, and it can be cancelled on a month's notice. The outsourced model is a bureau that bills the same day, uses automated checks of modifiers, tariffs and codes, follows up rejected and part-paid claims, manages collections, registers practice bank accounts with schemes, matches remittance advice to deposits and charges fees on money collected. The page states that data is held on secure cloud servers that meet South African and United States privacy requirements. Optional add-ons include a business insight dashboard, bulk messaging, telehealth, mobile payments and business funding. The page describes support and security in general terms and names no specific certifications.