Create and name your own recall types, then add and manage recalls for each individual patient. You can also take it a step further. For example, you can define a recall type for contact lenses as every 12 months, and once you dispense contact lenses, the recall will automatically kick in.

And you are not limited to one recall type per patient. Whether it be a consultation every year, a six monthly script pickup or routine and regular blood tests, once you have created your rules, they are implemented automatically.

Upcoming recalls for all patients are listed in a report as well as recalls that have not been triggered and are missing a patient encounter.

Once the recall comes due, the mail merger takes care of the rest. Recalls can be mailed, emailed or sent via SMS.